Basic stance of customer consultation office
Customer consultation office system
"Thank you for calling us. This is Earth Corporation customer contact."
The staff will answer your call today with a bright and cheerful voice.
The customer consultation office plays an important role in accurately communicating the voice of customers to the department in charge.
In order to respond promptly and politely to consultations and offers from many customers, each and every case, Earth Corporation unique customer response system "TACO System * ] Is being built.
Every day, in pursuit of customer satisfaction (CS), we respond promptly, fairly, and sincerely to consultations and offers from customers.
We are waiting for your call (opinion).
* Abbreviation of Tactical Antenna for Consumers' Opinions, which means that the antennae-like antennae function accumulates customer feedback and uses it in product strategies.